Microsoft‘s Outlook email service suffered a massive outage Thursday, affecting users across North America and potentially other regions for several hours.
\n\n“We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas,” the company’s Microsoft 365 Status account on X posted at 12:54 p.m. ET.
\n\nMicrosoft was not providing an estimated time by which it expects service to be restored. Both individual Outlook users and those on enterprise accounts experienced problems logging in to the service. The outage also affected other Microsoft services, including Microsoft Teams, the Copilot 365 AI service and SharePoint Online. “Users may be unable to connect to multiple Microsoft 365 services,” the company said on its Service Health Status page.
\n\nUser reports of problems with Microsoft Outlook began spiking at around 12:39 p.m. ET, according to monitoring platform Downdetector. As of 1:09 p.m. ET, more than 129,000 error reports were logged with Downdetector.
\n\nAt 1:35 p.m. ET, the Microsoft 365 Status account provided an update: “We’ve determined a portion of infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors.” The account also said the company has “begun redistributing connection traffic across our…
Original source: https://variety.com/